Support

Advantage of Local Support

When you call, there’s always someone to answer the phone. That’s the difference between Wintek and big box providers. Our unique combination of technical knowledge and personal attention mean you’ll get the solutions you need when you need them.

When you call, there’s always someone to answer the phone. That’s the difference between Wintek and big box providers. Our unique combination of technical knowledge and personal attention mean you’ll get the solutions you need when you need them.

Residential Support

During business hours, you will always reach a live person. If you require emergency assistance after hours, an automated attendant will provide the option to page an engineer. You may also email your request, and we will respond promptly during normal business hours.

During business hours, you will always reach a live person. If you require emergency assistance after hours, an automated attendant will provide the option to page an engineer. You may also email your request, and we will respond promptly during normal business hours.

Email Services

Email Settings
  • Inbound mail server is mail.wintek.com or mail.nlci.com.
  • Inbound protocol is pop3 on port 110.
  • The outbound protocol is SMTP on port 2525.
  • You must enable authentication for the outbound server.
  • Do not enable SSL or any "secure" protocol

 

Email Web Access

To access your email through one of our web mail servers, please select the appropriate link: 

webmail.wintek.com or webmail.nlci.com

 

DNS Settings

Wintek Domain Name Servers (DNS)

  • 199.233.104.88 ns1 Lafayette, IN
  • 206.246.141.44 ns2 Indianapolis, IN
  • 208.103.32.4 ns3 Mulberry, IN
  • 199.233.104.76 ns4 Lafayette, IN

 

Email Settings
  • Inbound mail server is mail.wintek.com or mail.nlci.com.
  • Inbound protocol is pop3 on port 110.
  • The outbound protocol is SMTP on port 2525.
  • You must enable authentication for the outbound server.
  • Do not enable SSL or any "secure" protocol

 

Email Web Access

To access your email through one of our web mail servers, please select the appropriate link: 

webmail.wintek.com or webmail.nlci.com

 

DNS Settings

Wintek Domain Name Servers (DNS)

  • 199.233.104.88 ns1 Lafayette, IN
  • 206.246.141.44 ns2 Indianapolis, IN
  • 208.103.32.4 ns3 Mulberry, IN
  • 199.233.104.76 ns4 Lafayette, IN